Here’s what I posted on tonyocruz.com this evening:
For the second time this year, Globe Telecom stopped its unlimited texting service without any public announcement.
At a time when we expect a deluge of Christmas greetings through text, subscribers are now forced to avail of a so-called Sulitxt15 service that gives 100 text messages for P15.
Of course, it sucks big time!
We in TXTPower will write the National Telecommunications Commission a letter-complaint this week, to inquire what has happened and why it allowed the removal of the service without Globe at the very least providing adequate information to subscribers.
Last February, TXTPower filed a similar letter-complaint to the NTC regarding the stoppage of the original Unlimixt service.
Days after, the NTC surprisingly acted quickly and issued two orders ordering Globe to stop its new Unlitxt offer pending hearings on the TXTPower complaint.
Globe acted like a big bad wolf and sat on the NTC Commissioner’s face. It did not heed the two orders and insisted that it is the company’s right to do whatever it pleases. Meanwhile, the NTC did not budge, did not lift a finger and did not sanction on Globe for violating its two orders.
What the NTC will do to Globe this time is for everyone to guess.
Don’t you feel cheated by Globe and the NTC? I do. Many do.