We, subcribers of Globe and citizens of the Philippines, demand that the Commission withdraw its approval of the new Globe unlimited texting promo which replaced Globe Unlimitxt and resulted in a price increase. The NTC must stop it immediately and restore the old unlimited texting rates.

We feel aggrieved and insulted by the sudden change, the lack of prior consultation or public hearing and the absence of complete information on the new Globe unlimited texting service approved by the Commission.

We condemn the deception of Globe Telecom. The stoppage of Globe Unlimitxt and its replacement by the new promo has resulted in a 100 percent increase in unlimited texting rates. From P50.00 for five days, the rate is now P80.00 for four days. Such a price hike should be taken back by Globe and authorization withdrawn by the NTC. The NTC should closely study all new promos that purportedly provide “wider choices” but turn out to be so deceptively and cleverly crafted to sneak in a price hike. Thus, the NTC is duty bound to correct its mistake by ordering Globe to bring back Globe Unlimitxt.

We urge the NTC to take a pro-consumer stand vis-a-vis telecommunications corporations who are known for disrespecting and abusing subscribers through unfair promos, warrantless price hikes, arbitrary pricing, low quality services, and bad customer service.

We demand immediate action from the Commission. The NTC must respond to the consumer complaint filed by TXTPower on Feb. 1, 2007 which we fully support.

Sincerely,