Nothing stops Globe rollback of Unlimitxt

Consumer group TXTPower today challenged Globe Telecom to immediately implement its “P90 for six days” offer made at the end of NTC-brockered settlement talks with the group.

“What the talks proved is that Globe can and may change prices if it really wants to and it is patently untrue that new Unlitxt prices cannot be changed,” said TXTPower spokesperson Anthony Ian Cruz.

Cruz said that the NTC’s dismissal of the TXTPower complaint based on Globe’s motion to dismiss was to be expected. “We assumed since Day One that this will happen because the NTC is terribly scared of law suits from Globe and swallowed the Globe position — hook, line and sinker.”

“Globe has showed to all its subscribers that only whim and caprice is blocking the rollback to the old Unlimitxt rates,” said Cruz who pointed out that 98 percent of respondents in a poll hosted on Globe’s own website reject and protest the Unlitxt prices that are 100-150 percent higher than Unlimitxt. Read the rest of this entry »

Consumers score two victories vs. Globe, NTC

We have fought and continue to fight for a rollback of Globe’s unlimited texting rates and, after Globe scuttled the negotiations, the NTC dismissed our case.

But the truth is that we consumers scored two victories.

Our first victory: That Globe entered into settlement talks and made the two offers (100 pesos for six days, and then 90 pesos for six days) are solid proof to our assertion that Globe may and can at any time restore the old prices if it wants to. A rollback is indeed possible.

But obviously, Globe just does not want to restore the old Unlimitxt rates mainly because of whim and caprice. Ayaw lang talaga nila, at hindi dahil sa imposible itong gawin. Globe was lying in claiming that no price reduction or rollback is possible

Sa totoo lang pala, Globe can and may implement its P90 for six days offer immediately. Globe can and may even rollback prices.

Our second victory: We showed that consumers’ collective action is superior to a negligent and incompetent NTC. The NTC approved Unlitxt without thinking and when we told them something was wrong, the agency issued orders against Globe but failed miserably to enforce them. Simply put, the NTC allowed Globe to impose a price increase and did not do practically anything to stop it. Today, the NTC dismissed our complaint based on Globe’s motion to dismiss. How Globe-friendly and anti-consumer can the NTC get?

We now raise three questions: Will Globe rollback its prices? Will the NTC correct its error and save consumers from Globe? Will we stop fighting?